Installation

Connect your AI assistant to Syncello's remote MCP server for access to Tape, Podio, and ShareFile tools.

Prerequisites

• A Syncello account with API access
• Your JWT token from the Syncello dashboard
• Claude Desktop or another MCP-compatible client

Claude Desktop Setup

Claude Desktop supports remote MCP servers natively. Syncello runs as a remote server, so no local installation is required.

Step 1: Get Your JWT Token

1. Log in to your Syncello dashboard
2. Navigate to Settings, then Account
3. Find the API Access section
4. Copy your JWT token

Step 2: Locate Configuration File

The configuration file location depends on your operating system:

# macOS
~/Library/Application Support/Claude/claude_desktop_config.json

# Windows
%APPDATA%\Claude\claude_desktop_config.json

# Linux
~/.config/Claude/claude_desktop_config.json

Step 3: Add Syncello Server

Add the following to your configuration file:

{
  "mcpServers": {
    "syncello": {
      "url": "https://api.syncello.io/mcp",
      "headers": {
        "Authorization": "Bearer YOUR_JWT_TOKEN"
      }
    }
  }
}

Replace YOUR_JWT_TOKEN with the token you copied from the dashboard.

Step 4: Restart Claude Desktop

Quit and reopen Claude Desktop for the changes to take effect.

Step 5: Verify Connection

In Claude, you should see Syncello tools available. Try asking:

What Syncello tools are available?

Troubleshooting

Server Not Appearing

• Check the configuration file is valid JSON
• Verify the JWT token is correct and not expired
• Ensure the URL is exactly https://api.syncello.io/mcp
• Try restarting Claude Desktop completely

Connection Errors

• Check your internet connection
• Verify your JWT token has not been revoked
• Ensure you have an active Syncello subscription

Next Steps

Configure platforms and options to customize which tools are available.